When we arrived in Portland our baggage weren't there, and American airline folks were very wonderful and explained they'd be brought out the next day.
I want to comment on how awful your flight and consumer service was currently. Flight 4425 was suppose to leave at five pm from DC and obtain to Atlanta. We didn’t consider off from DC until eventually 6:twenty pm. We ended up informed it was likely to be a ten minute hold off but we under no circumstances boarded the airplane right up until way later on. Then the pilot mentioned there was no hold off Even with staying delayed forty five minutes then experienced us sit over the runway for over 35 minutes. I recognize you haven't any Management around the turbulence we experienced but we arrived in ATL and so they didn’t Possess a terminal for us to unboard.
I even tried contacting on the telephone and bought nowhere; all I could listen to can be a recurrent concept and Once i request to speak to client relations, I might get hold up on.
We purchased round trip connecting flights as a result of Charlotte from Boston to Aruba for 11/28/2015. We compensated Furthermore to your “additional home” seating. No wherever were being we educated that these “additional space” seats did not give a reclining choice. After we arrived in Charlotte, we boarded flight 874 only to b instructed because of the Captain that he required to carry out some “regimen routine maintenance” that might take a “jiffy” before we left, mainly because he “would not be capable to leave Aruba in time” if he waited to acquire it done completed there.
I not long ago experienced a flight cancelled by American Airways and stood in a line for forty five minutes to get rebooked on One more flight. I was shocked to determine which the gate brokers didn't Possess a look at into your offered USAIR flights.
When I arrived in Newark, AA informed me that the ticket agent experienced did not “scan” my bag, and as a result, even at seven:00 p.m., they could not set up for my bag to get on A different flight to Newark that night.
The worst flight experience of my everyday living was getting my loved ones of sixteen on American Airlines. Lost our luggage both strategies. We will not be traveling American again.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was fully unsuitable for any 7 hr journey. The seats spec/recline/legroom have been what I might assume on a vacation charter or commuter flight of one hour. On top of that, the looking through light didn't do the job and apart from the movie there was no channel open up for new music.
i have experienced awful experiences with american Airways. I am able to’t even level their shopper service because it is way under a one particular star. content consumer relations representatives are impolite, small, and unfriendly.
I'd personally have not assumed I would've stolen objects from our baggage. At this instant I am really upset regarding how your employees in the airport in Cancun went by my luggage and stole two bank cards and used them. I'm needing to wait to make use of our accounts because of this For additional then each week. I also been given a contact yesterday from my metropolis library relating to a person who named them to inquire me if I'd misplaced merchandise.
however nothing on flight 1583. Do not understand deficiency of communication. Am now knowing I am not likely to create link in Miami at 10am
I will say she(AA) discovered a later on flight for me on One more airline,which I so appreciated,but she certainly might have way more pleasurable in working with me.
we usually fly united. usually. just lately, on the other hand, we experienced the chance to purchase a much decrease fare on the net via american Airways. now i see why it was reduced — customer service was atrocious, the web site didn’t perform effectively, and i missing out on a very good deal.
I flew on American airlines for the first time and previous. our luggage was destroyed with black grease on it major hunks out of the handles and wheels. your plane was soiled and very unpleasant. the flight crew wasn't pleasant in any way. My granddaughter was with me which is about 6ft tall no room for her legs and individual laid again in her seat and she couldn't shift in the slightest degree in her seat.